With one of the highest tenant turnover rates in Florida thanks to tourism, students, and short-term job markets, Orlando landlords face a consistent challenge: unpaid rent. Advanced Collection Bureau is here to make sure those balances don’t just get written off and forgotten.
When tenants vanish faster than tourists after a Florida rainstorm at Universal, ACB steps in to recover what’s owed. Advanced Collection Bureau specializes in residential rental debt collection, working with apartment managers, landlords, and multifamily property owners across Orlando and Orange County.
Our collectors are trained in lease contract recovery, and we work each account individually—no generic scripts or cookie-cutter approaches. Whether your units are near UCF, downtown Orlando, or tucked behind the theme parks in Kissimmee, we use skip tracing, credit reporting, and a firm-but-fair approach to recover rent you thought was gone. And let’s be honest, trying to chase down old rent without help is like trying to drive down I-4 at rush hour: slow-moving and full of wrong turns.
Advanced Collection Bureau is licensed right here in Florida, and that means we understand the state-specific laws and tenant protections that affect debt recovery. In Orlando, the mix of students, vacation renters, and seasonal workers leads to a revolving door of lease activity—and a lot of it ends with unpaid balances.
Just like navigating the crowds at Disney Springs on a Saturday night, trying to recover rent can feel overwhelming. But this is where we shine. We help Orlando businesses navigate these challenges with a smooth, fully compliant process that keeps you informed every step of the way. You focus on filling units. We’ll focus on clearing your books.
We’ve been collecting rent debts for over 25 years, and we’ve built a reputation for recovering the unrecoverable. One client with properties near Millenia had over $10,000 in past-due accounts sitting untouched for over a year. Within two months of turning it over to us, we had recovered nearly half—and they didn’t pay us a dime until we collected.
With credit reporting done twice a month, internal skip tracing, and contingency-based pricing, we make the process as effortless as possible. Trying to collect tenant debt alone is like heading to the Magic Kingdom without a game plan—it’s exhausting, confusing, and rarely ends the way you hoped. Let ACB handle it, and get your time (and your money) back.
Unpaid debts should not slow down your business.
We specialize in professional and compliant debt recovery, helping you maximize recoveries while maintaining strong customer relationships.
Our risk-free, results-driven approach ensures you only pay when we collect.
We're proud to serve over a thousand property management companies, landlords, and real estate owners. From small independent operators to large multi-property firms, we provide reliable, effective debt recovery.
For a quarter century, we've specialized in recovering residential rental debt. Our time-tested, ethical approach leverages deep industry expertise to get results while preserving tenant relationships.
We have successfully recovered over 85 million dollars in delinquent rent, fees and damage charges for our clients. Our advanced skip tracing and persistent efforts maximize the funds returned to your business.
Advanced Collection Bureau specializes in managing residential collections with a focus on maintaining positive relationships between property managers and tenants. Our experienced team understands the unique challenges of residential collections and employs proven strategies to recover debts efficiently.
Our approach includes personalized communication with debtors, flexible payment plans, and a thorough understanding of the legal requirements specific to residential collections. By partnering with us, you can expect increased recovery rates and reduced delinquencies, ensuring your property management operations run smoothly.
No one chooses to get sick, but they still need your services. We take a compassionate approach to medical collections, and our system works. We believe that friendly debt collectors do exist, and we have them on our team. Advanced Collection Bureau recognizes the sensitive nature of medical debt and strives to provide respectful and empathetic service to patients while ensuring healthcare providers receive the payments they are owed.
Our medical collections process involves clear communication, patient education on their financial responsibilities, and offering manageable payment solutions. We are compliant with all relevant healthcare regulations and ensure that the dignity and privacy of patients are preserved throughout the collections process.
Contractors and service providers alike can rejoice - we'll ensure what needs to be paid gets paid. Advanced Collection Bureau is dedicated to supporting contractors and service providers in recovering outstanding payments for their hard work. Our team understands the unique challenges faced by contractors, including project-based billing and delayed payments, and employs effective strategies to address these issues.
We offer a seamless process that includes thorough account reviews, consistent communication with clients, and legal support if necessary. Our goal is to minimize the financial strain on your business and ensure that you receive timely payments for the services you provide, allowing you to focus on growing your business and delivering quality work.
Extensive experience recovering debt from multi-unit rental properties. We understand the challenges of high tenant turnover.
Extensive experience recovering debt from multi-unit rental properties. We understand the challenges of high tenant turnover.
Extensive experience recovering debt from multi-unit rental properties. We understand the challenges of high tenant turnover.
Extensive experience recovering debt from multi-unit rental properties. We understand the challenges of high tenant turnover.
Adept at tracking down past-due tenants across houses, condos, and townhomes. Persistent efforts to recover your owed rent.
Familiar with the unique aspects of collecting from student renters. Well-versed in handling cosigner and guarantor situations.
Skilled at recovering debt from short-term rental properties. Experienced in navigating guest contracts and security deposits.
We believe that every client and every account is unique. That's why we take a customized approach to debt recovery, tailoring our strategies to fit the specific needs of each situation.
"Our company has used Advanced Collection Bureau for well over 10 years. They are very well versed in the collection industry and are a pleasure to work with.
I highly recommend this company and its services to any company looking for assistance with collecting past due debts.
Our representative, Dianna, is personable and attentive to her clients. She is very much appreciated for her efforts to get our debts collected."
"This letter is in reference to Advanced Collection Bureaus performance. Wells Boys and Girls Property Management have been using ACB for all of our collection needs. ACB has proved to be an excellent choice for all of our collection needs.
We have seen a noticeable increase in profits and professionalism. If you have any concerns or questions regarding the performance of ACB please feel free to contact us."
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"Matt at Advanced Collection Bureau assisted me with settling my debt with a poorly managed apartment complex.
After speaking to him for a few minutes he was able to send me the bill that the apartment complex never did."
"What a pleasant phone call I had with Jim! He was friendly, shared with me new laws regarding medical bills and my credit, as well as taking my bill down.
I paid it off today and on 2/1, it will disappear from my credit report. Woot! Thank you Mr. Richards!"
"Sam was very friendly, had a great sense of humor and actually made the phone call very pleasant.
Forgot I was even paying a collection bill and felt like I was talking to a long time friend. Got to pay off the debt and got an email verification. Hope to never speak to you again Sam!"
Trust our team for your debt resolution.
