For rental property owners looking to simplify operations and maximize ROI, hiring a professional property management company can make all the difference. Action Property Management is one of the names that often comes up in these discussions, particularly for their work with HOAs and high-rise communities. But what exactly does Action Property Management offer, and how do they stack up when it comes to pricing, service quality, and customer satisfaction?
In this article, we’ll explore Action’s core services, common feedback from clients, and how their role aligns with debt collection support from a dedicated partner like Advanced Collection Bureau.
What Services Does Action Property Management Offer?
Action Property Management focuses primarily on community association management, with a strong presence in California. Their services cover residential and mixed-use buildings, including HOAs, condominiums, and luxury communities.
Core offerings typically include:
- Financial management and budgeting
- Board meeting coordination and governance support
- Facility maintenance scheduling and vendor management
- Resident communication and rule enforcement
- Technology tools for board members and residents
While Action’s niche is community association management, they also manage some multifamily rental properties and commercial real estate. Their structure emphasizes transparency and high-touch service for associations that want more than just basic oversight.
For a deeper dive into what to look for in a property manager, visit The Top 5 Reasons Apartment Communities Partner with Advanced Collection Bureau.
Pricing: What Do Clients Say?
Action Property Management doesn’t publish pricing on their website, as costs vary depending on the size of the community, the scope of services, and local market factors. Based on customer reviews and industry insight, their fees tend to fall on the higher end of the spectrum, especially for luxury and high-rise communities.
However, many clients note that the additional cost is justified by the quality of service, particularly in buildings where aesthetics, concierge services, and legal compliance are key priorities.
If you're trying to decide whether the added cost of a premium property manager is worth it, review our post on How a Debt Collection Agency Can Help Recover Lost Revenue to see how effective collections can support your bottom line.
Customer Reviews: What Do Landlords and Tenants Think?
Feedback about Action Property Management is mixed, as is typical in the industry. On the positive side, clients praise the company’s professionalism, advanced technology, and consistent communication with board members. Their HOA-focused portals and mobile app make it easy for residents and board members to access documents, make payments, and report issues.
Negative reviews tend to focus on slow response times for certain maintenance issues and perceived inflexibility with rules or violations. Some tenants and homeowners have also reported frustration with fee structures or unexpected charges, which is common in large management firms dealing with multiple stakeholders.
Communication and documentation are often at the heart of tenant disputes, which is why clear records are so important. To see how documentation supports long-term success, read The Importance of Accurate Record-Keeping in Apartment Debt Collection.
When to Bring in Debt Collection Support
Like most property management companies, Action does not specialize in recovering unpaid tenant rent or HOA fees after a resident leaves. That’s where a third-party collection agency like Advanced Collection Bureau comes in.
ACB helps property managers and associations collect on past-due balances using skip tracing, legal compliance, and credit reporting to motivate repayment. We only get paid if we collect, and our team is fully U.S.-based for better service and transparency.
For more on the role of outsourced recovery, check out The Benefits of Outsourcing Collections.
Need help recovering tenant or resident debt? Work with us and let ACB help protect your community’s revenue while maintaining professionalism.
