Debt Collection in 

Duval County

Duval County’s rental market is constantly moving, with a mix of students, military families, and professionals drawn to the Jacksonville area. When tenants leave behind unpaid balances, Advanced Collection Bureau is here to make sure property managers and landlords don’t get stuck with the loss.

Debt Collection Help in Duval County

Trying to recover unpaid rent on your own can feel like crawling across the Dames Point Bridge in rush hour traffic—frustrating and seemingly endless. That’s where ACB steps in. We specialize in helping landlords, apartment complexes, and property management companies across Jacksonville, Atlantic Beach, and Mandarin recover unpaid rent quickly and compliantly.

Our collectors are highly trained in lease agreements and move-out statements, and we back that with advanced skip tracing technology and twice-monthly credit reporting. Whether it’s a downtown Jacksonville apartment or a residential community in Riverside, we work each account individually to maximize recovery.

Why We Understand Duval’s Market

ACB is fully licensed in Florida, and we know the challenges that make Duval County different. The high turnover rate driven by Jacksonville’s military bases, universities, and growing workforce means landlords deal with more unpaid rent than most counties in Florida.

It’s like trying to find parking during a Jaguars game at EverBank Stadium—crowds, chaos, and not enough space. That same headache applies when chasing tenants who move out without paying. With ACB, you won’t have to waste time. We handle the process from start to finish while you focus on keeping your properties filled.

Why Duval County Landlords Choose ACB

We credit report delinquent accounts twice a month, use advanced skip tracing to locate former tenants, and operate on a contingency-based model where you don’t pay us unless we collect. This risk-free approach makes us a trusted partner for property managers and landlords across Jacksonville and beyond.

Take, for example, a Jacksonville landlord with multiple units near San Marco who had tenants leave unpaid balances after short-term leases. By placing those accounts with ACB, they saw meaningful recovery results that directly improved cash flow without adding workload for their staff.

Trying to collect rent on your own is like standing in line at the Jacksonville Zoo on a holiday weekend—it’s slow, draining, and not worth the frustration. With ACB, you get a clear path to resolution and real results.

Recover More.
Stress Less.

Unpaid debts should not slow down your business.

We specialize in professional and compliant debt recovery, helping you maximize recoveries while maintaining strong customer relationships.

Our risk-free, results-driven approach ensures you only pay when we collect.

Get in Touch

Proof of Our Excellence

1000+
Ongoing Clients

We're proud to serve over a thousand property management companies, landlords, and real estate owners. From small independent operators to large multi-property firms, we provide reliable, effective debt recovery.

25 Years
In Operation

For a quarter century, we've specialized in recovering residential rental debt. Our time-tested, ethical approach leverages deep industry expertise to get results while preserving tenant relationships.

$85,217,432
Collected in Past Due Accounts

We have successfully recovered over 85 million dollars in delinquent rent, fees and damage charges for our clients. Our advanced skip tracing and persistent efforts maximize the funds returned to your business.

Our Areas of Expertise

Our Areas of Expertise

Health First's Viera, Florida Hospital

Our Areas of Expertise

A handyman at the door
Residental Collections

Advanced Collection Bureau specializes in managing residential collections with a focus on maintaining positive relationships between property managers and tenants. Our experienced team understands the unique challenges of residential collections and employs proven strategies to recover debts efficiently.

Our approach includes personalized communication with debtors, flexible payment plans, and a thorough understanding of the legal requirements specific to residential collections. By partnering with us, you can expect increased recovery rates and reduced delinquencies, ensuring your property management operations run smoothly.

Medical Collections

No one chooses to get sick, but they still need your services. We take a compassionate approach to medical collections, and our system works. We believe that friendly debt collectors do exist, and we have them on our team. Advanced Collection Bureau recognizes the sensitive nature of medical debt and strives to provide respectful and empathetic service to patients while ensuring healthcare providers receive the payments they are owed.

Our medical collections process involves clear communication, patient education on their financial responsibilities, and offering manageable payment solutions. We are compliant with all relevant healthcare regulations and ensure that the dignity and privacy of patients are preserved throughout the collections process.

Contracted Services Collections

Contractors and service providers alike can rejoice - we'll ensure what needs to be paid gets paid. Advanced Collection Bureau is dedicated to supporting contractors and service providers in recovering outstanding payments for their hard work. Our team understands the unique challenges faced by contractors, including project-based billing and delayed payments, and employs effective strategies to address these issues.

We offer a seamless process that includes thorough account reviews, consistent communication with clients, and legal support if necessary. Our goal is to minimize the financial strain on your business and ensure that you receive timely payments for the services you provide, allowing you to focus on growing your business and delivering quality work.

Our Areas of Residential Collections Expertise

Dense luxury apartment housing
Apartment Communities

Extensive experience recovering debt from multi-unit rental properties. We understand the challenges of high tenant turnover.

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Apartment Communities

Extensive experience recovering debt from multi-unit rental properties. We understand the challenges of high tenant turnover.

Extensive experience recovering debt from multi-unit rental properties. We understand the challenges of high tenant turnover.

Extensive experience recovering debt from multi-unit rental properties. We understand the challenges of high tenant turnover.

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Photo of multifamily homes from the street
Single-Family Rentals

Adept at tracking down past-due tenants across houses, condos, and townhomes. Persistent efforts to recover your owed rent.

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Students inside a upscale student residence
Student Housing

Familiar with the unique aspects of collecting from student renters. Well-versed in handling cosigner and guarantor situations.

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A group of people walking into a beautiful vacation rental.
Vacation Rentals

Skilled at recovering debt from short-term rental properties. Experienced in navigating guest contracts and security deposits.

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The Advanced Approach

We believe that every client and every account is unique. That's why we take a customized approach to debt recovery, tailoring our strategies to fit the specific needs of each situation.

Analysis
In-depth analysis of each account to determine the most effective recovery approach
Skip Tracing
Advanced skip tracing techniques to locate and contact debtors
Communication
Professional, courteous communication to negotiate payment arrangements
Reporting
Comprehensive reporting and transparency to keep clients informed throughout the process
Compliance
Strict compliance with all relevant laws and regulations to protect our clients' interests

Advanced Licensing & Regulation

Collection agencies in Florida are regulated by the Florida Office of Financial Regulation – Division of Finance. Advanced Collection Bureau, Inc is registered with the State of Florida Department of Banking and Finance. Advanced Collection Bureau, Inc maintains and adheres to the highest professional standards. Our employees are trained and tested in knowledge of and adherence to applicable state and federal laws to protect your interests.

Over 2
Years in Operation
$85,217,432
Collected in Past Due Accounts
50+
Ongoing Clients
98%
Client Satisfaction Rate

What our Clients Say

"Our company has used Advanced Collection Bureau for well over 10 years. They are very well versed in the collection industry and are a pleasure to work with.

I highly recommend this company and its services to any company looking for assistance with collecting past due debts.

Our representative, Dianna, is personable and attentive to her clients. She is very much appreciated for her efforts to get our debts collected."

A man smiling into the camera, named Bob Taylor, he left a testimonial for Advanced Collection Bureau.
Bob Taylor
Property Manager,
Pentagon Garden Apartments

"This letter is in reference to Advanced Collection Bureaus performance. Wells Boys and Girls Property Management have been using ACB for all of our collection needs. ACB has proved to be an excellent choice for all of our collection needs.

We have seen a noticeable increase in profits and professionalism. If you have any concerns or questions regarding the performance of ACB please feel free to contact us."

A business dressed man smiling, Ted Mitchell left a good review for Advanced Collection Bureau
Ted Mitchell
Property Manager,
Wells Boys and Girls Property Management

"Matt at Advanced Collection Bureau assisted me with settling my debt with a poorly managed apartment complex.

After speaking to him for a few minutes he was able to send me the bill that the apartment complex never did."

A women looking into the camera, smiling, she left a great review of Advanced Collection Bureau's services
Emily J.
Consumer

"What a pleasant phone call I had with Jim! He was friendly, shared with me new laws regarding medical bills and my credit, as well as taking my bill down.

I paid it off today and on 2/1, it will disappear from my credit report. Woot! Thank you Mr. Richards!"

A woman smiling, she left a amazing review for Advanced Collection Bureau
Rhizo
Consumer

"Sam was very friendly, had a great sense of humor and actually made the phone call very pleasant.

Forgot I was even paying a collection bill and felt like I was talking to a long time friend. Got to pay off the debt and got an email verification. Hope to never speak to you again Sam!"

A woman smiling brightly, she left a excellent review for Advanced Collection Bureau
Daisy D.
Consumer
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Collection confusion?
We're your solution.

Trust our team for your debt resolution.

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