In the world of commercial debt recovery, not all collection agencies operate the same. Some are consumer-focused, while others specialize in the business-to-business space. One agency that’s often mentioned in conversations around B2B debt collection is Prestige Services Inc. (PSI). But who are they really, and how do they differ from other options available to businesses seeking to recover unpaid balances?
If you're a landlord, property manager, healthcare provider, or small business owner, understanding how an agency like PSI operates can help you decide whether it's the right fit—or if a more transparent and flexible partner like Advanced Collection Bureau would better meet your needs.
Prestige Services Inc. at a Glance
Prestige Services Inc. is a commercial debt collection agency headquartered in Gretna, Nebraska, with a nationwide and international reach. Their core focus is on B2B collections, meaning they primarily help businesses recover unpaid balances from other businesses. They are not typically involved in consumer debt recovery.
The company’s official website, psicollect.com, describes services that include asset investigations, skip tracing, legal forwarding, and even global collections for companies that need help outside of the U.S.
They can be contacted at 1-800-523-2797 or through their main address at 21214 Schofield Drive, Gretna, NE 68028.
What Kind of Collections Do They Handle?
Unlike agencies that focus on collecting rent from tenants or overdue medical bills from individuals, Prestige Services handles commercial accounts that often involve large invoices between businesses. For example, if a supplier has not been paid by a distributor, PSI steps in to pursue the balance owed.
This B2B focus gives them a niche advantage, but it also means they operate under different legal frameworks. In many commercial cases, laws like the Fair Debt Collection Practices Act (FDCPA) don’t apply, giving collectors more flexibility—but also more responsibility to act professionally and within ethical boundaries.
For landlords or healthcare businesses that occasionally extend credit to other companies (such as corporate tenants or billing services), PSI might be relevant. However, for consumer debts or residential rent collections, a partner like Advanced Collection Bureau is better suited and more compliant with consumer protection laws.
Reputation and Industry Standing
Prestige Services has been BBB accredited since 2004 and maintains an A+ rating, according to their BBB profile. They’ve also been recognized by industry publications like Business News Daily as a top choice for B2B debt recovery.
However, as with many collection agencies, they’ve faced consumer complaints. Some individuals have reported PSI accounts appearing unexpectedly on their credit reports. If a business debt ends up mistakenly recorded as a consumer account, it can impact credit scores and trigger disputes. Sites like SoloSuit and Credit Saint offer insights into how to respond if you're contacted by PSI or see their name on your credit history.
ACB vs. Prestige: What's the Difference?
At Advanced Collection Bureau, we take a more transparent, client-first approach. We work closely with landlords, healthcare offices, property managers, and business owners to recover unpaid consumer or residential debts. Our services are:
- 100% USA-based, no outsourcing
- Contingency-only (you don’t pay unless we recover)
- Legally compliant with both state and federal consumer laws
- Backed by advanced skip tracing and credit reporting twice monthly
Many of our clients switch to ACB after having worked with larger or more rigid agencies that lack real-time communication or flexibility.
If you're unsure what kind of agency fits your needs, these articles may help:
- Are Contingency Fee Collections Worth It?
- Best Collection Practices for Assisted Living Facilities
- Debt Collection Best Practices for Businesses
- How Collection Agencies Improve Recovery for Hard-to-Collect Accounts
Choosing the Right Partner for Recovery
If your business is dealing strictly with other businesses and you need someone to recover large, commercial invoices, Prestige Services Inc. may be a fit. They have the tools and experience to pursue B2B accounts aggressively across borders.
However, if you're dealing with residential tenants, medical patients, or small-to-mid-size business clients, and want to maintain a professional image while recovering what you’re owed, Advanced Collection Bureau offers a better fit.
We prioritize compliance, transparency, and relationship preservation—key qualities for long-term success in rent recovery and healthcare collections.
